Warranty & Return Policy
Maira Tech Industry is committed to delivering reliable, high-quality electronic accessories. This Warranty & Return Policy explains the warranty coverage, replacement process, return conditions and customer responsibilities for eligible products.
Effective Date: August 2026
Warranty Period: 6 Months
Coverage: Manufacturing Defects Only
Warranty Summary
| Item | Details |
|---|---|
| Warranty Period | 6 Months |
| Coverage | Manufacturing Defects Only |
| Resolution | Product Replacement |
| Refund After Shipment | Not Available |
| DOA Reporting | Within 48 Hours |
| Applicable Products | Eligible Maira Tech Charging & Data Cables |
Important
The warranty covers manufacturing defects only. Physical damage, accidental damage, misuse, liquid damage and normal wear & tear are not covered under warranty.
1. Limited Warranty
Maira Tech Industry provides a 6-Month Limited Warranty on eligible charging and data cable products purchased directly from us or through our authorized dealers and distributors.
This warranty covers defects in materials and workmanship that occur under normal use during the warranty period.
All warranty claims are subject to inspection and approval by Maira Tech Industry.
2. Warranty Coverage
The following manufacturing defects are covered:
- ✅ Charging failure
- ✅ Data transfer failure
- ✅ Internal wire failure
- ✅ Loose connector caused by manufacturing defects
- ✅ Product not functioning during normal use
- ✅ Manufacturing defects in materials or workmanship
Once verified, an eligible product will be replaced in accordance with this policy.
3. What’s Not Covered
Warranty does not cover damage resulting from:
- ❌ Physical damage
- ❌ Broken connectors
- ❌ Bent connector pins
- ❌ Torn cable insulation
- ❌ Water or liquid damage
- ❌ Fire damage
- ❌ Burn marks
- ❌ Accidental damage
- ❌ Improper handling
- ❌ Misuse or abuse
- ❌ Unauthorized repair or modification
- ❌ Damage caused by incompatible chargers or devices
- ❌ Normal wear and tear
- ❌ Cosmetic scratches or discoloration
Claims involving intentional damage or fraudulent activity will not be accepted.
4. Warranty Claim Process
To submit a warranty claim, please provide:
- 📹 Clear video demonstrating the defect
- 📷 Product photographs
- 📦 Packaging label photograph
- 🧾 Invoice or Order ID (if available)
- 👤 Customer name and contact details
Additional information may be requested where necessary to complete verification.
5. Replacement Policy
Approved warranty claims are eligible for Product Replacement Only.
Refunds are not available once an order has been dispatched.
Where applicable, Maira Tech Industry may provide:
- Same product model
- Equivalent replacement model
- Latest compatible model if the original product has been discontinued
6. Returns & Refunds
Before Shipment
Orders cancelled before dispatch are eligible for a full refund.
After Shipment
Orders cannot be cancelled after dispatch.
If the product qualifies under the warranty terms, a replacement may be issued after successful verification.
7. Dead on Arrival (DOA)
Products received damaged or non-functional must be reported within 48 hours of delivery.
Please provide:
- 📹 Unboxing video
- 📷 Product photographs
- 📦 Packaging photographs
- 🚚 Shipping label photograph
Following verification, Maira Tech Industry may provide:
- Replacement product
- Refund (where applicable)
8. Return Shipping
Responsibility for return shipping depends on the nature of the claim.
Examples include:
| Situation | Responsibility |
|---|---|
| Verified Manufacturing Defect | Determined by Maira Tech Industry |
| Customer Error | Customer |
| Courier Damage | Determined after verification |
| Wrong Product Supplied | Maira Tech Industry |
Shipping responsibility will always be communicated during the warranty process.
9. Bulk Orders & OEM Products
Bulk purchases, OEM products, custom-branded products and private label orders may have separate warranty terms.
Customized products are generally non-returnable and non-refundable unless a verified manufacturing defect is found.
10. Fraudulent Claims
Maira Tech Industry reserves the right to reject warranty claims involving:
- False or misleading information
- Edited or manipulated photographs or videos
- Intentional product damage
- Missing required documentation
- Abuse of the warranty process
11. Limitation of Liability
To the maximum extent permitted by applicable law, Maira Tech Industry shall not be liable for:
- Loss of business
- Loss of profits
- Loss of revenue
- Loss of data
- Damage to connected devices
- Indirect, incidental or consequential damages arising from the use of our products
Contact Us
Maira Tech Industry
Shop No. 9, Bhagat Ram Market
DD Colony, Kurukshetra
Haryana 136118
India
☎ Phone
+91 99967 83717
✉ Email
mairatechindustry@gmail.com
🌐 Website
https://mairatechindustry.in
🧾 GSTIN
06CYDPP5973N1ZN
Last Updated: August 2026